Reclaim / gift in private auction? Paypal?

I have sold on ebay an item as a private person, and back name and guarantee further due to the private vendor statuses excluded. I need some advice on how to sell on internet auctions.

Now, the buyer claimed that there were damages to the article, I have not been described. I have specifically requested to visit my auction, and self-pickup, to prevent something like that.

Well, then let me have broad suggest to the leave was picked up by a shipping company. Also was all great, the buyer has paid quickly via Paypal. I then transferred the money to my account and all was well.